Simple, transparent pricing
Choose the plan that fits your business. Start with a 14-day free trial, upgrade as you grow — no hidden fees, no surprises.
Starter
For independent jewelers getting started with modern retail tools.
- Up to 500 inventory items
- Basic customer profiles
- Point-of-sale integration
- Email support
- 1 staff account
Professional
For growing shops that need deeper analytics and multi-channel selling.
- Up to 5,000 inventory items
- Advanced customer CRM
- Sales analytics dashboard
- Multi-channel sync
- Custom order workflows
- Priority support
- Up to 5 staff accounts
Enterprise
For multi-location businesses and luxury brands with complex needs.
- Unlimited inventory items
- Full CRM with segmentation
- Advanced reporting & exports
- Multi-location management
- API access & integrations
- Dedicated account manager
- Unlimited staff accounts
- Custom onboarding
Compare plans in detail
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Inventory items | 500 | 5,000 | Unlimited |
| Staff accounts | 1 | 5 | Unlimited |
| Customer profiles | Basic | Advanced CRM | Full CRM + segmentation |
| Sales analytics | |||
| Multi-channel sync | |||
| Custom order workflows | |||
| Multi-location | |||
| API access | |||
| Dedicated account manager | |||
| Support | Priority | Dedicated |
Frequently asked questions
Can I switch plans later?
Absolutely. You can upgrade or downgrade your plan at any time. When you upgrade, the new features become available immediately. If you downgrade, the change takes effect at the start of your next billing cycle.
Is there a free trial?
Yes. Every plan comes with a 14-day free trial so you can explore the platform with your real data before committing. No credit card required to start.
What happens if I exceed my inventory limit?
We will notify you as you approach your plan limit. You can upgrade anytime to unlock more capacity. We never delete your data — you just cannot add new items until you upgrade or remove existing ones.
Do you offer annual billing?
Yes. Annual plans save you 20% compared to monthly billing. Contact our sales team or switch to annual billing in your account settings.
Can I import my existing data?
GemBridge supports CSV imports for inventory, customer lists, and historical sales data. Our onboarding team will help you migrate smoothly — at no extra cost on Professional and Enterprise plans.